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New Process for C1 New Hires/Renewals Effective Monday, November 24, 2025

PLEASE READ: Effective Monday, November 24, 2025

Greetings,

Please be advised that effective Monday, November 24, 2025, a new process for handling C1 New Hires and Renewals will be implemented. This update is designed to streamline the initiation of contracts and standardize the documentation process in response to the new UMBC Contingent I contract requirements.

Key Changes and Resources

We have created two essential resources to guide you through this transition:

  • Standard Operating Procedure (SOP)

  • C1 New Hire/Renewal Checklist

Both the SOP and the Checklist are available on our Resource Page under the Templates tab. For your convenience, we have also attached these documents to this email.

New Contract Initiation Process via RT

The RT system has been updated to facilitate the new process flow:

**Departments will no longer initiate the Contingent I contract** instead we have added a few new fields to the RT system to collect contact information to allow OPSSC to initiate the contract on the departments behalf:

  • Department POC Name

  • Department POC Email

  • Department POC Phone

The department POC should be the staff member within your unit who would previously initiate the contingent I contracts and has the necessary information to complete the required fields on the contract.

  • When the Department Point of Contact has the required information for a C1 New Hire or Renewal, they will now fill out the updated fields in RT.

  • Submitting the completed RT ticket will automatically notify the Payroll Preparer, who will then initiate the DocuSign C1 contract. This is the new method for CI contract initiation for both new hires and renewals.

Handling Contracts Currently in Process (Transition Period)

We understand that some C1 contracts may have already been initiated under the old process. If your department currently has C1 contracts in process, you may still select the corresponding hire/renewal options in RT and attach the already initiated contracts yourself.

This manual attachment option is only for contracts initiated before November 24, 2025. After Sunday, November 23, 2025, all C1 contract initiations should follow the new RT-to-DocuSign process.

Please review the attached SOP and Checklist and direct any questions regarding this new process to the General Inquiry Queue. 

Thank you!

Sincerely,

OPSSC Team


Posted: November 20, 2025, 11:00 AM

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