Office of the Provost Shared Services Center

The OPSSC is a multi-function center providing Human Resources, Payroll, Procurement, Accounts Payable, and Financial Management services.

Our Vision

Our vision is to be a UMBC gold standard for shared services by providing seamless, efficient, and collaborative support in Operational HR, Payroll, Financial Planning & Analysis, and Grants Management, empowering departments to focus on their core missions while we streamline processes, thus ensuring compliance while delivering exceptional service.

Contact Us:

If your inquiry concerns payroll, hiring, or timesheet-related emergencies, we advise you to visit our Contact page to identify and reach out to your department’s designated payroll preparer directly (via phone, Google Chat, or email). We strongly encourage opening an RT ticket related to the issue as well.

For non-urgent inquiries, we also recommend that you try using a General Inquiry ticket. We aim to respond to those within a 24 business hours window, and it’s a great way to engage and sometimes even inform future action on your behalf.  Thank you so much!

 

Please note: UMBC is committed to creating an accessible and inclusive environment for all students, staff, and visitors. If you have difficulties accessing any of the materials on our site, please contact us so that we can provide an alternative format and remedy any accessibility challenges.