RT Tickets

Emergency and General Contact Information

For urgent matters, feel free to call, chat or stop by, but for things with an action, please follow up your request with an RT ticket.

If your inquiry concerns payroll, hiring, or timesheet-related emergencies, please visit our Contact page to identify and reach out to your department’s designated payroll preparer — unless you already have an open RT ticket related to the issue. In that case, please respond directly within the original ticket to ensure timely follow-up.

For all other inquiries, we kindly ask that you submit a General Inquiry ticket. A member of our team will respond within 24 business hours.